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Order issue

It could be that you are not getting a close enough shave from your razor. Ensure you change your blades regularly to keep them sharp and make sure you use a shave prep that raises the hair and prepares for a close shave
If you’re still finding you need to shave more than once a day it could be due to the rate of your hair regrowth or perhaps you need to upgrade the razor that you are using. If this is the case, we recommend trying the Wilkinson Sword Hydro 3 or Hydro 5 razors

If we haven’t answered your question, then please head to the Contact Us page and we’ll try our best to help you!

If you experiencing problems ordering online, then please call or email us and we can either take your order over the phone or we can talk you through the order process.

While we try our hardest to make sure that everything goes smoothly, unfortunately sometimes human error can occur. If you have received your order and the item is either incorrect or damaged, then please contact us and we will to our best to correct this as quickly and painlessly as possible.

At Wilkinson Sword we understand that security when shopping online is essential. That’s why the second you enter the order process, every piece of information that is transferred between you and us is 128 bit encrypted using SSL encryption. So even if it was intercepted, it would be useless information. Please look for the padlock when you enter the secure sections of our site. The small padlock normally appears at the bottom of your screen. You can also check the address bar, normally it will start http:// , however when you enter the secure pages it will add an “s” therefore it will begin https:// .

All our transactions are processed using Stripe. We do not see and therefore do not store any card details.